Telehealth Services during COVID-19

In a world where we have to live around COVID-19, IHC Associates is finding a way to safety and proactively protect and help our patients. During the Coronavirus Pandemic, we are excited to offer HIPAA compliant video therapy for our patients.

Virtual Visits

Our providers are available for virtual visit appointments at this time, where we can visit with you in the comfort and safety of your home and without added risk of exposure. This telemedicine experience happens over a secure online connection and HIPAA compliant video and audio connection. We use Zoom to make it easy to set up these virtual visits with a smartphone, tablet, or computer to connect with one of our providers.

How can you set up your Appointment?

You can set up your virtual visit the same way as you would a normal appointment at this time, by telephone at (503) 740-1971. If you are not comfortable with a video session, one option to consider is to request a ‘phone only’ appointment.

Security and Telemedicine

Your privacy and the security of these virtual meetings is of the utmost importance to us. We take every measure to protect your information. Every telemedicine session we set up is HIPAA-compliant, secure, and encrypted. We do not record sessions and no content from the session is stored anywhere. We implement the ‘waiting room’ feature on our sessions to protect the virtual meeting place.